Here’s some sound advice :
Whether you booking an airport service to Newark , LGA or JFK , take this sound advice to have peace of mind on your next upcoming airport ride.
Not a week goes by in the LimoRide dispatch department that we don’t encounter a first time frantic client insisting on an immediate ride to the airport because another airport car service never showed up . Why the other car service did not show is always a moot point when a caller is ready to miss their Airport flight .
And once again in orderly fashion the LimoRide dispatcher’s immediately locates the closest driver in proximity and the client is picked up and off to the airport. Repeat similar scenarios such as these over a 20 year span you’ll find how Toptown Limoride has harvested an organic clientele simply on being a reliable airport service provider .
There are many variables as to how a simple airport car service reservation can get botched and while every other provider may claim a stellar track record , the truth is that no limousine outfit has ever been invincible to mishaps .
How can your simple airport service ride go awry ?
You may not realize it , but when you call to book a airport car service there is substantial detail that is transcribed from what you say over the phone to what the reservation agent enters into the booking software used to create your confirmation. On occasion a small gap in communication may occur and the impact can weigh severely when your time of pick up rolls around.
Here is a checklist of common data types to pay close attention to when you cross check your email confirmation.
Pay attention for :
- Dates – You mentioned Wednesday 15th however the 15th was a thursday , now what ?
- Times , am / pm – Are you expecting a 6am pick up when you car service has 6pm?
- Vehicle type – Car is on time, now how do you fit 8 people in a car that holds 4 ?
- Zip Code/City Name – Montvale and Montville both sound similar don’t they ?
- Mispellings – Is the street indicated correctly ?
- Email confirmations – Request one if you have not received one
- Dispatching errors assigning
- monitoring flight ETA’s
- traffic congestion .
The list can go on and on , and every once in awhile a customer simply may provide incorrect information over the phone and the limo service provider will still have to make up ground when the cake hits fan.
Let’s face it we are all human and process wheelbarrows of information on a daily basis. Mistakes may occur, but in the limousine industry there is no explanation good enough for why the car is not at your front door step. So in full cognitive fashion safeguard measures are always implemented to prevent reservation errors . These vital safeguards are designed to ensure your Airport Service is not sacrificed. Here is our steps at Limo Rides :
Airport Service Protocols :
- A verbal read back will be offered once you place your reservation
An immediate email confirmation will be delivered after your call
A follow up email will delivered 24 hours in advance advising you to verify for accuracy.
A chauffeur will arrive 10 minutes early prior to your scheduled pick up
Your inbound flight will be monitored for any Airport Delay
A Chauffeur will be waiting inside the airport baggage area with your name posted. ( Curbside pick ups are also available upon request)
Your will be assisted with your luggage and driven safely in a late model vehicle.
An automated email receipt will be delivered once the ride is costed .
Need further surety? Book your airport service on the web and cut out the middleman.
LimoRide offers online booking capability which in essence leaves the simplicity and surety directly in the customers fingertips. Many corporate travel managers rely exclusively on this slice of heaven. On average a car service request is completed without having to place a single call . The time savings amounts to nearly 6 minutes per reservation placed. You can see where efficiency is key here and the reliability of entering your own pick up information ensures your dates , times and addresses are not going to be misinterpreted by a reservation phone agent. Another added benefit to booking online is Reward Miles Are Accrued.
For the traditional client who insists phone is the best way to book a car to the airport, LimoRide follows a fail proof reservation order system that ensures accuracy if you placing an airport service reservation via telephone.